The launch of Interact Hospitality from Signify marks a step closer to the future of the smart hotel. The hotel room management system enables guests to alter lighting, temperature and make room service requests at the touch of a button. This smart system also lets hotel staff respond quickly to guest requests, providing useful information to improve the guest experience, optimize operations and save energy. The first commercial implementation of this smart system takes place at the 1,261-room Swissôtel The Stamford in Singapore.

Smart Hotel Management

Interact Hospitality was designed with the Internet of Things (IoT) in mind. The system redefines the guest experience meanwhile helping the with simplifying the hotel operations, energy saving and improving the overall hotel’s efficiency. Imagine a hotel room where it doesn’t require you to slot in a key card to switch things on. The room lighting, heating, ventilation and air conditioning (HVAC) would work automatically as you enter or turn off when you leaving the room. This is a crucial benefit to the hotel as HVAC usually consumes over half of the hotel’s energy use.

The system’s open Application Program Interface (API) enables its connection to a variety of Hotel systems so that real-time information can be fed into everything from housekeeping to engineering systems, helping to make hotel operations more efficient. That means every single request from the hotel guest, starting from a simple button press are passed to its respective department and waiting time to be reduced.

Never fumble for a light switch again

Jella Segers, Global Lead Interact Hospitality at Signify, said: “With Interact Hospitality, we offer a fully-integrated smart room system that helps a hotel improve its operational efficiency while enhancing the guest experience. For example, we know that around 35% of hotel guests leave a light on in the bathroom during the night to orientate themselves when waking up in a new environment. This may affect sleep quality and prevent deep sleep. With our new room management system, low-level night lights come on automatically when a person steps out of bed, so as not to wake them fully or disturb others in the room.”

Segers continues: “In addition, hotel guests can now change the lighting easily at the touch of a button on the control panel, selecting pre-defined settings for example, when reading, working or to relax and unwind in their room.”

Swissôtel ‘The Stamford’ – the smart hotel

AccorHotels’ iconic Swissôtel The Stamford, is the first hotel to showcase Interact Hospitality. The hotel, which is one of the tallest in south-East Asia, will have the system fully installed in each of its 1,261 guest rooms by the time the hotel completes its renovation at the end of 2018. Signify with its Interact Hospitality and Swissôtel The Stamford share an aligned vision to be leaders in technology within hospitality.